Spreadsheets and other forms of end user computing (EUC) occupy the grey zone of enterprise technology. Often ignored, when they do surface for discussion the language can be more emotional than factual.

This whitepaper looks behind the emotions to discuss why EUC exists in modern businesses in terms of the value it offers. It then extends the discussion of risk, cost and regulatory issues recently reported by Chartis[1], before considering the returns to be gained by implementing formal approaches to the management of EUC, including the use of technology solutions.

[1] The Quantification of End User Computing Risk in Financial Services, Chartis 2016

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